We are Level73.
We design and maintain digital systems that place human needs, long-term sustainability and technical clarity at the center.
Level73 is a web agency based in Rome, Italy, working internationally with organizations, networks and non-profits.
We build ethical digital infrastructure: websites, platforms, workflows and web applications designed around the people who use them.
We believe technology should reduce complexity instead of creating it. Every system we build is shaped to remain understandable, maintainable and adaptable over time.
Our methodology is built around four core principles.
We begin by understanding how people work, communicate and interact with existing systems. Before building anything, we listen carefully to the humans who will actually use it.
We organize information, identify patterns and connect technical decisions to real operational needs. Every feature should have a clear reason to exist.
We prioritize carefully to avoid unnecessary complexity, wasted resources and scope creep. Sustainable systems are built through clarity and focus.
We develop flexible and maintainable digital tools that can evolve alongside the organizations using them. Technology should adapt to people — not the other way around.
We support organizations across the full lifecycle of digital projects — from research and strategy to deployment and long-term maintenance.
Design is not decoration. It is the process of understanding behaviours, needs and constraints in order to create systems people can genuinely work with.
We build scalable websites, platforms and custom web applications designed for reliability, performance and long-term adaptability.
We help maintain the technological ecosystems your organization depends on — including accessibility, security, infrastructure and responsible data practices.
Deployment is never the end of the process. We provide continuous technical support to help systems evolve alongside changing operational needs.
We do not reinvent the wheel unnecessarily. When reliable tools already exist, we integrate them thoughtfully, with a strong preference for open-source technologies and interoperable systems.
We provide hosting and infrastructure solutions for projects of different scales — from institutional websites to complex web platforms serving international audiences.
We collaborate with organizations working across advocacy, research, human rights, monitoring and international cooperation.
Read more about our technical approach, infrastructure choices and development stack.
We built our M&E system together with Level73. They did not just do the tech, but helped us work out the ‘wants’ from the ‘needs’, simplify structures and refine our M&E framework. It was an intense, collaborative process, resulting in a robust system with a focus on qualitative information.
Working with Level73 was such a great experience! We started our collaboration back in 2017 and from the start, they really listened to what we wanted. [...] We have reworked the system several times now to respond to new demands and the process was always easy and straightforward. The result now is what we expected and more!
Level73 has been the driving force behind the most innovative web features our organisation has seen in 30 years. Their work on monitor.civicus.org, particularly the ability for users to embed data and interactive maps into other websites, has been groundbreaking.
Level73 is a personable, reliable, and insightful company. They have provided advice that has been both realistic and thoughtful, as well as efficient and effective at maximizing the output of our budget. I highly recommend them.